Shipping policy

SHIPPING POLICY

Shipping Regions

We currently ship to the following regions:

  • United Kingdom and European Union (including Norway, Switzerland, and Iceland)
  • United States and Canada
  • Australia and New Zealand

Shipping Costs

We offer free shipping on all orders to our supported regions.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched.

Delivery Times

Estimated delivery times vary by location:

  • UK: 5-10 business days
  • European Union: 5-10 business days
  • United States & Canada: 7-14 business days
  • Australia & New Zealand: 10-15 business days

Please note these are estimates and actual delivery times may vary depending on your location and local postal services.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Customs and Import Duties

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our product prices or shipping costs.

Lost or Damaged Items

If your order arrives damaged or goes missing in transit, please contact us at within 7 days of the expected delivery date, and we will work with you to resolve the issue.